The Value a Managed Service Provider Brings to Nonprofits

Nonprofit organizations (NPOs) face unique challenges in information technology (IT) management. With high fundraiser traffic and the need for strict security, it’s essential to keep systems operating smoothly. Tight restrictions on resources, however, may limit their ability to maintain the infrastructure required. Managed IT services allow NPOs to outsource all their IT needs.

With the superheroes at Tekie Geek, find out how NPOs in New York and New Jersey can benefit from external IT management.

Unique Challenges to Overcome

Information technology is central to the success of any business model in the modern day. Nonprofit organizations, however, face unique challenges in managing their IT infrastructure. These are just a few of the challenges NPOs may encounter:

What Are Managed IT Services?

Managed service providers, also called MSPs, are third-party companies that manage information technology for client organizations. They may be used to supplement existing staff through a co-managed IT contract. They can also handle all aspects of management for a client, allowing all IT needs to be completely outsourced.

Services provided by an MSP are typically varied. Packages include cyber security, help desk support, server hosting, infrastructure maintenance, technology upgrades, patch installations, and more, and are often tailored to the customer’s operational needs. This flexibility allows MSPs to serve a wide range of for-profit and nonprofit organizations with unique needs.

If you run a nonprofit organization, managed IT services may help you overcome many of the challenges common to this operation model. By outsourcing management, you can enhance your security and scale your systems to keep up with high-traffic periods or significant growth – all while keeping your organization’s energy focused on what matters most.

Optimize Resource Management

When you run an NPO, all resources are at a premium. When you rely on donations to keep your operations afloat, you need to be strategic in allocating resources and time. The more efficient your budgeting, the more widespread your impact will be in fulfilling your mission.

Efficient IT systems are essential to keep your workflow streamlined and to keep other systems operating at maximum effectiveness. This is where managed IT comes in. Managed service providers help to optimize your infrastructure for enhanced productivity. They work to understand your organization’s unique process and requirements, and then create a tailored solution using a variety of hand-selected tools and services. These may include:

In combination, these services allow NPOs to cut out menial tasks and improve collaboration. They also allow total outsourcing of IT management, eliminating the need to maintain an in-house team. This conserves time, funding, and labor that can be better spent on your mission, helping you provide better support for your community.

Improve Information Security

Security is important for every business model, and especially for NPOs. Fundraising season sees a large influx of money and sensitive information from donors. These need to be protected, and the high traffic leaves you vulnerable. If you fall victim to a hack or phishing attack, you won’t only lose funds and data; you may also lose the trust of your donors. Severe attacks may even result in fines and regulatory action. Excellent security is essential to protect your resources and your reputation.

At Tekie Geek, we prioritize protection in our services. We use a variety of data security tools to keep our clients safe, including:

We also develop customized data recovery plans to make your NPO more resilient against disaster. Our plans incorporate protocols including rapid rollbacks, diskless restores, advanced backup verification, and more to help clients maintain business continuity after falling victim to an attack.

Scalable Services for Year-Round Flexibility

Are your servers most active during specific times of the year? Nonprofit organizations’ IT needs often fluctuate. While certain funding campaigns may attract lots of attention, other periods may see very little traffic. Maintaining an in-house IT team may be unnecessary year-round, but eliminating service will leave your organization vulnerable during quiet periods.

Some managed service providers offer flexible service that allows customers to pay only for what they use. You can upgrade your package to receive robust support during high-traffic periods, such as major campaigns and annual funding spikes. When activity decreases, you can reduce your services and save during calmer seasons. Meanwhile, your system will be protected year-round against cyber-attacks, and you’ll have access to professional solutions when problems arise.

IT scalability is also helpful for expansion. As your NPO grows, an internal team can easily become overwhelmed by the increase in traffic. MSPs, meanwhile, have the experience and infrastructure to handle growth proactively. They automatically update software and install patches to eliminate downtime and keep your business running efficiently at any size.

Upgrade Your Systems With Tekie Geek

Improve your nonprofit’s IT capabilities with managed IT services from Tekie Geek. Our team of IT superheroes provides prompt responses to clients throughout New York and New Jersey, protecting against cyber-attacks while making sure systems run smoothly. Contact us to learn more about our services or to find out how we can help your NPO accomplish its mission.